Effective Date: 01.09.2024
Rajas Technologies (“we”, “us”, or “our”) operates the website www.rajastechnologies.co.uk (the “Site”). We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our Site or engage with our services.
Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it. By using our Site, you agree to the terms outlined in this policy. If you do not agree with the terms, please do not use the Site.
1. Information We Collect
We may collect and process the following data about you:
1.1 Personal Data
Personally Identifiable Information: When you register on our Site, make a purchase, or engage with our services, we may collect personal information such as your name, address, email address, phone number, and payment information.
Demographic Information: We may collect non-personally identifiable information such as your age, gender, interests, and preferences.
1.2 Derivative Data
Technical Data: Our servers automatically collect information such as your IP address, browser type, operating system, access times, and pages viewed. This information helps us to improve the functionality of our Site and understand user behavior.
1.3 Financial Data
Payment Information: When you purchase a service or product, we collect payment details necessary to process your transaction. We use secure payment processors, and we do not store full payment information on our servers.
1.4 Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities. This helps us to enhance your experience on our Site, understand usage patterns, and deliver targeted content.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 To Provide and Manage Our Services
Creating and managing your account.
Processing transactions and delivering services or products you have requested.
Communicating with you about your account or orders.
2.2 To Improve User Experience
Enhancing the performance and layout of our Site based on user preferences.
Monitoring and analyzing usage to improve our offerings.
2.3 To Communicate with You
Sending you updates, newsletters, marketing materials, and other communications that may be of interest to you.
Responding to your inquiries, comments, or feedback.
2.4 To Ensure Security and Compliance
Protecting against fraudulent transactions, monitoring for theft, and safeguarding the security of our Site.
Complying with legal obligations, assisting law enforcement, and enforcing our legal rights.
3. Disclosure of Your Information
We may share your information under the following circumstances:
3.1 With Service Providers
We may share your personal data with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer support.
3.2 Business Transfers
In the event of a merger, sale of company assets, or acquisition, your information may be transferred as part of the business assets.
3.3 Legal Compliance
We may disclose your personal data if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).
3.4 Protection of Rights
We may disclose your information if we believe it is necessary to protect the rights, property, or safety of Rajas Technologies, our users, or others.
4. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
5.1 The Right to Access
You have the right to request copies of the personal data we hold about you. This allows you to confirm whether we are processing your data and to obtain a copy of the information we hold. We may charge a reasonable fee for this service if the request is excessive or repetitive.
5.2 The Right to Rectification
You have the right to request that we correct any inaccurate or incomplete information we hold about you. We will take reasonable steps to ensure that your data is accurate and up-to-date.
5.3 The Right to Erasure
You have the right to request the deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or if you withdraw your consent on which the processing is based. We will comply with your request unless we have a legitimate reason to retain the data.
5.4 The Right to Restrict Processing
You have the right to request that we limit the processing of your personal data in certain situations, such as if you contest the accuracy of the data or object to the processing. While the processing is restricted, we may still store your data but will not process it further without your consent.
5.5 The Right to Data Portability
You have the right to request that we transfer your personal data to another organization, or directly to you, in a structured, commonly used, and machine-readable format. This right applies to data you have provided to us based on your consent or a contract.
5.6 The Right to Object
You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes. If you object, we will stop processing your data for those purposes unless we have compelling legitimate grounds that override your interests, rights, and freedoms.
5.7 The Right to Withdraw Consent
If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
5.8 The Right to Complain
If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority or data protection regulator in your jurisdiction.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within the timeframe required by applicable data protection laws.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our Site with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Rajas Technologies
A14 Albany Court, 42 Lowesmoor,
Worcester, WR1 2SG,
United Kingdom
Email: sales@rajastechnologies.co.uk